Panini Vision X™

Software
API Version:
Engine Version:
Driver Release:
Firmware Version:
IQA:

Scanner
Device Type:
Serial Number:
ID Card Serial Number:
Ultrasonic:
Feeder Limit:
Maximum DPM:
Pocket Count:
SD:
Mag Card:

Imaging
Front Image:
Front Image Color:
Front Image Dropout:
Rear Image:
Rear Image Color:
Rear Image Dropout:

Statistics
Operating Time:
Front Image Count:
Rear Image Count:
Processed Documents:
Number of Jams:

MICR Capabilities
MICR Auto:
MICR CMC7:
MICR E13B:

OCR Capabilities
OCR AB:
OCR Barcode 1D:
OCR Barcode 2D:
OCR MICR:

Printing
Inkjet:
Inkjet Graphic:
Inkjet Multiline:
Inkjet Lines:
Smart Jet:

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If you believe your scanner has a hardware issue or is defective, use this form to submit an RMA request for your scanner. If you have a problem with your scanner and need help troubleshooting, please use the form on the 'Submit A Ticket' page.

Customer Information

Reseller:
Company Name:
Ship to Address:

City:
State:
Zip:

Contact:
Phone:
Fax:
E-mail:
Alternate E-mail:

Unit Information

Review

Vision X Serial Number:
Detailed Description of Problem (Please do not use DOA, Bad or Not Working):
Additional Comments:

Please make sure you have filled out the form completely. An RMA approval and number will be faxed/emailed back to you when your request has been processed. Do not return any part or unit unless a RMA number has been issued, all units without an RMA number will be rejected Mark the RMA number clearly on the outside of the package and include a copy of your RMA approval with your RMA number inside the box.